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Contact Us: Notify us by contacting our Customer Support team Provide your order number, a detailed description of the issue, and any relevant documentation such as warranty cards or invoices.
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Assessment: Our team will assess the issue and provide you with instructions on how to proceed. In some cases, you may need to contact the manufacturer directly..
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Return Shipping: You may be responsible for the return shipping cost, depending on the manufacturer’s warranty policy.
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Resolution: Once we receive the returned item and confirm the fault falls within the warranty coverage, we will work with you to provide a replacement, repair, or refund as per the manufacturer’s warranty terms.